CVE-2026-32752
FreeScout: Broken Access Control in ThreadPolicy — Any User Can Read/Edit All Customer Messages
Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.
INFO
Published Date :
March 19, 2026, 10:16 p.m.
Last Modified :
March 19, 2026, 10:16 p.m.
Remotely Exploit :
Yes !
Source :
[email protected]
Affected Products
The following products are affected by CVE-2026-32752
vulnerability.
Even if cvefeed.io is aware of the exact versions of the
products
that
are
affected, the information is not represented in the table below.
No affected product recoded yet
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS 3.1 | NONE | [email protected] | ||||
| CVSS 3.1 | NONE | MITRE-CVE |
Solution
- Update FreeScout to version 1.8.209.
- Verify access control policies are enforced.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2026-32752.
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2026-32752 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2026-32752
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2026-32752 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2026-32752 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
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New CVE Received by [email protected]
Mar. 19, 2026
Action Type Old Value New Value Added Description FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209. Added CVSS V3.1 AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:N Added CWE CWE-284 Added Reference https://github.com/freescout-help-desk/freescout/commit/996a7f96337fdd8a1d1bbd0da0ec7ec85d160b11 Added Reference https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209 Added Reference https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wxg5-g9vv-v8g9